📋 Legal Information

Bd399 Terms & Conditions – What You Need to Know Before You Play

Please read the following Terms & Conditions carefully before using our platform. By creating an account on bd399, you agree to be bound by all of these terms.

Last Updated: January 2026
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Fully in Bengali
Written in plain language
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Transparent Policy
No hidden terms
18+ Only
Age Verification is Mandatory
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Support
24/7 Support

Key Rules at a Glance

Important things to know before using bd399

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Age Restriction & Eligibility

You must be 18 years of age or older to open an account on bd399. We verify every new account, and any account found to belong to a minor will be closed immediately. A national ID card or passport may be required as proof of age.

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One Account Policy

Each user may only open one account. If a person creates multiple accounts, all of them will be closed and any deposited funds may be forfeited. Attempting to circumvent this rule to claim bonus benefits will result in strict action.

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Deposit & Withdrawal Rules

Deposited funds must be wagered at least once before a withdrawal can be made. The minimum withdrawal amount is ৳500. Withdrawals may be delayed if KYC verification has not been completed. We may request additional information to verify suspicious transactions.

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Bonus & Promotion Terms

Each bonus has its own wagering requirement, typically 10–30x the bonus amount. Bonuses not used within 30 days of being credited will expire. Multiple bonuses cannot be claimed simultaneously unless explicitly stated in the promotion.

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Prohibited Activities

Any form of fraud, system manipulation, or theft of another user's information is strictly prohibited on bd399. If match-fixing or any attempt to gain an unfair advantage is proven, the account will be permanently closed and legal action may be taken.

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Account Security

It is your responsibility to keep your account password and login credentials strictly confidential. You must not allow anyone else to access your account. If your account is hacked or you notice any suspicious activity, contact support immediately.

1General Terms & Eligibility

You are responsible for reading and understanding these terms and conditions in full before using the bd399 website and platform. Creating an account or using the platform signifies your agreement to and acceptance of all these terms.

These Terms & Conditions, together with our Privacy Policy and Responsible Betting Policytogether form a complete legal agreement. If you do not agree with any of these terms, please refrain from using the platform.

Important Notice: These terms and conditions may be updated at any time. Notice of changes will be sent via email or platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

Scope of Application

These terms and conditions apply to all bd399 services, including Sports Betting, Live Casino, slots, fishing games, and any other gaming products. Any new services added in the future will also be covered under these terms.

2Account Registration & Verification

To register at bd399, you must complete the registration form with accurate and complete information. We reserve the right to close any account created with false information at any time, and deposits in such cases may not be refunded.

Registration Requirements

  • You must be at least 18 years of age at the time of registration.
  • Each person may create only one account.
  • The name, date of birth, and contact details provided at registration must be accurate.
  • Creating multiple accounts from the same device or IP address is strictly prohibited.
  • A strong password must be used to keep your account secure.

KYC Verification Process

To ensure security, bd399 conducts KYC (Know Your Customer) verification for every account. As part of this process, you may be required to submit a copy of your national ID card, passport, or driving licence. Completing this verification is mandatory before your first withdrawal.

Please Note: Large withdrawals may be held until KYC verification is complete. To avoid delays, we recommend starting the verification process right after registration.

3Financial Transactions – Deposits & Withdrawals

All financial transactions on bd399 are fully secure and encrypted. We support a range of payment options including bKash, Nagad, Rocket, and bank transfers. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

  • Minimum deposit: 200 BDT.
  • Only payment methods registered under your own name may be used for deposits.
  • Deposits made through third parties are not permitted.
  • Deposits are usually credited instantly. If there's a delay, please contact support.

Withdrawal Rules

  • Minimum withdrawal: 500 BDT.
  • Withdrawals can only be made to the same payment method used for the deposit.
  • Standard withdrawal processing may take anywhere from 1 to 24 hours.
  • Withdrawals of more than ৳5,000 will not be processed until KYC verification is complete.
  • Withdrawals may be temporarily suspended in cases of suspicious activity.
Note: bd399 does not charge any transaction fees. However, your payment service provider may apply their own charges.

4Bonus & Promotion Terms

Bd399 regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms, which are communicated in detail at the time of the announcement. The general bonus rules are outlined below.

General Bonus Terms

  • Accepting a bonus means you must fulfill its associated wagering requirements.
  • If wagering is not completed within 30 days of receiving a bonus, the bonus will be forfeited.
  • Certain games may be restricted when playing with bonus funds.
  • Withdrawals from bonus balance are not permitted until wagering requirements have been met.
  • Bd399 reserves the right to modify or cancel any bonus offer at any time.

Welcome Bonus

The welcome bonus for new members is available on the first deposit only. Any attempt to claim the welcome bonus multiple times by opening multiple accounts will result in all accounts being closed.

Tips: Before claiming a bonus Bonus Pageand read the full terms and conditions for that bonus.

5Betting Rules

There are a few important rules to follow when betting on bd399. All bets are final once confirmed and cannot be cancelled, so think carefully before placing a wager.

Bet Acceptance & Cancellation

  • Once a bet is confirmed, it cannot be changed.
  • If a bet cannot be processed successfully due to a technical issue, it will be automatically voided and the funds will be returned.
  • If an event is cancelled or suspended, the bet will be voided and your stake will be returned.
  • Bd399 reserves the right to correct or void any bet placed with incorrect odds.

Live Betting Rules

Odds in live betting change continuously. The odds displayed at the time of placing a bet are not final — they may shift due to network delays. Bets will only be settled based on the confirmed final odds.

Maximum Win Limit

A maximum payout limit applies per bet, which may vary by game and market. If winnings exceed the specified limit, only the maximum amount will be paid out.

6Prohibited Activities

Bd399 is a fair and secure platform. The following activities are strictly prohibited and will result in permanent account closure.

  • Any attempt at fraud, hacking, or system manipulation.
  • Creating multiple accounts to take advantage of bonus offers.
  • Using or attempting to steal another user's account credentials.
  • Money laundering or any transaction involving illegal funds.
  • Automated betting through bots.
  • Betting using match-fixing arrangements or insider information.
  • Harassing or threatening other players.
  • Operating an account on behalf of a third party.
Warning: Involvement in any of the above activities may result not only in account suspension, but also in referral to law enforcement authorities where applicable.

7Privacy & Personal Data

Protecting your personal data is something we take very seriously. bd399 does not sell your information to any third parties. Full details on how your data is used can be found in our Privacy Policy available on the page.

Use of Information

  • The information provided at registration is used for account verification and management.
  • Transaction data is used to meet legal obligations and prevent fraud.
  • Your information may be used for marketing communications with your consent.
  • Information may be shared in response to valid requests from law enforcement authorities.

8Responsible Betting

Bd399 is committed to responsible betting. We want every member to enjoy betting as a form of entertainment — not as a way to solve personal or financial problems.

  • Never bet more than you can afford to lose.
  • Don't chase your losses by placing more bets.
  • You may set temporary or permanent limits on your account at any time if needed.
  • If you notice signs of problem gambling, reach out to our support team for help.

For more details, visit our Responsible Gaming View page.

9Account Suspension & Closure

Bd399 may suspend or permanently close any account under the following circumstances:

  • For violating these terms and conditions.
  • If false information is found to have been provided during KYC verification.
  • If suspicious or fraudulent activity is detected.
  • At the user's own request.
  • For legal or regulatory reasons.

The verified balance of a permanently closed account (if any, and where no rules have been violated) will generally be refunded. However, in cases of fraud, the balance may be confiscated.

10Changes to Terms & Contact

Bd399 reserves the right to update these terms and conditions at any time. For significant changes, we will send a notification to your registered email or via the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated terms.

Contact

If you have any questions about these terms, please reach out to our support team:

  • Email: support@bd399.ws
  • Live Chat: Chat button at the bottom-right of the website
  • Available 24/7, 7 days a week
Legal Notice: This agreement is governed by the applicable laws of Bangladesh. Any disputes will first be referred to negotiation for resolution.

Done reading? Get started now!

You're now familiar with bd399's Terms & Conditions. Open your account with confidence and enjoy the best betting experience.

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